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Using an Issue Score field

Owned by Attila Bordás
Last updated: Mar 10, 2020
1 min read

View your Score

The Score field will be visible on the Issue screens you have added.

  • The score field will be visible immediately if it has a configured default value.
  • The score field will be visible if all the (custom)fields involved in the calculation have a value. Otherwise, it will not be present on the Issue screen or the configured default value will be displayed.
  • The score field is only readable since it is a calculated field.
  • Depending on your score field configuration, the score will be displayed as:
    • the result number (range name will be displayed as a tooltip)
    • the range name (calculated number will be displayed as a tooltip)


See your Score field on your Issue Screens, card layouts or Issue detail views.


Edit Score

  • The score field's value is calculated based on the (custom)fields used in the formula as parameters. 
  • To change the score's value, simply change those custom field's value.



Workflow Transition

  • You can add the (custom)fields used in the formula as parameters to a transition screen. To change the score's value, simply change those custom field's value on the screen.
  • (warning) IMPORTANT: The app will calculate the score if any event (except the delete issue event) is triggered in the transition.