Help and Support
Attila Bordás
Important Notice
We intend to fix every issue listed in Known Issues. However, we can't guarantee timelines due to our team's overload.
Known Issues:
- Internet Explorer: Missing or un-editable Feature Score fields. (Note, that we do not fully support IE.)
- All browsers: Missing or un-editable Feature Score fields on the Edit Issue screen after fchanging field configuration.
- Feature Score field does not respect Permission schemas and associated Screens. Due to this, Feature Score field is still editable when it should not be.
Feature Request and Bug Report
Your thoughts about our add-on are very important to us. You can request a new feature, or report a bug on our Customer Support Portal.
Questions
You can search for answers or reaise questions on our Customer Support Portal.
If you cannot find your answer in our documentation, check the add-on related questions on Atlassian Answers, or contact us.
General Support and Information
If you need help with one of our add-ons, contact us at support.ejs@everit.atlassian.net
If you have any questions regarding our company, services, SLA, Terms of Use or Data Security and Privacy Statement, please contact us at info.ejs@everit.biz
Everit services and Legal
Feedback information
- You can find JIRA version number on the bottom of any screen.
- You can find your SEN number on the my.atlassian.com portal.