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Help and Support

Feedback information

  • You can find JIRA version number on the bottom of any screen.
  • You can find Timetracker version number on the upper right corner of the settings pages.
  • You can find your SEN number on the portal.

Feature Request and Bug Report

Your thoughts about our app are very important to us. You can request a new feature, or report a bug on our Customer Support Portal.


You can search for answers or raise questions on our Customer Support Portal.

If you cannot find your answer in our documentation, check the app related questions on Atlassian Answers, or contact us.

General Support and Information

If you need help with one of our apps, contact us at

If you have any questions regarding our company, services, SLA, Terms of Use or Data Security and Privacy Statement, please contact us at