Can I make sure that the admin has access all the time?
Yes, by adding multiple groups in the application access menu to the manipulated service.
Example: Set up two groups for Jira Software in the application access menu: admins, users. Set up License Optimizer to manipulate Jira Software access and set the access group to users. License optimizer will only manipulate the users group, which means the users who are added to the admins group will have access constantly. In that case, the admins shouldn’t be added to the users group as they already have a fixed space.
Can License Optimizer work with LDAP directory?
Yes, with the correct permission settings. You can read more about it under the LDAP user group settings.
How many more users can we add above our current license tier?
It depends on the company processes. How often do your users use Jira? Do they just check it several times a day/week for a short time or do they need it constantly?
You can find out more information about your Jira usage with our License Monitoring application.
Nevertheless, we don’t recommend exceeding your current license tier by more than 50% (10 user tier → 15 users, 100 user tier → 150 users, etc.). Above that percentage, you may also need to adjust your Threshold setting.
What happens if the application revokes my access?
If License Optimizer revokes your access you will receive a notification flag at the top right side of your Jira:
Of course, even without access you can still read everything that you already opened, the revoke access won’t navigate you to another page.
By pressing the “Refresh Access” page two outcome can happen:
If there is a free slot in your Jira, or there is another inactive user, License Optimizer will grant you application access again and you can continue your work. This happens without even a page reload, the flag will disappear and you won’t notice anything else.
If there is no free slot, nor inactive user, you will be redirected to an access revoke page:
