Can I make sure that the admin has access all the time?
Yes, by adding multiple groups in the application access menu to the manipulated service.
Example: Set up two groups for Jira Software in the application access menu: admins, users. Set up License Optimizer to manipulate Jira Software access and set the access group to users. License optimizer will only manipulate the users group, which means the users who are added to the admins group will have access constantly. In that case, the admins shouldn’t be added to the users group as they already have a fixed space.
Can License Optimizer work with LDAP directory?
Yes, with the correct permission settings. You can read more about it under the LDAP user group settings.
How many more users can we add above our current license tier?
It depends on the company processes. How often do your users use Jira? Do they just check it several times a day/week for a short time or do they need it constantly?
You can find out more information about your Jira usage with our License Monitoring application.
Nevertheless, we don’t recommend exceeding your current license tier by more than 50% (10 user tier → 15 users, 100 user tier → 150 users, etc.). Above that percentage, you may also need to adjust your Threshold setting.
What happens if the application revokes my access?
If License Optimizer revokes your access then after your next action, the application will check if there is any slot for the chosen service. If there is a free slot you will get access immediately, which means you won’t notice that you haven’t had permission during inactivity. If the service is full you will be navigated to an access revoke page.
