Can I make sure that admin has access all the time?
Yes, by adding multiple groups in the application access menu.
Example: Set up two groups for Jira Software in the application access menu: admins, users. Set up License Optimizer to manipulate Jira Software access and set the access group to users. License optimizer will only manipulate the users group, that means the users who are added to the admins group will have access contantly. In that case, the admins shouldn’t be added to the users group as they already have a fix space.
Can License Optimizer work with LDAP directory?
Yes, with the correct permission settings. You can read more about it under the LDAP user group settings.