Clear Browser cache

In some cases, users need to delete browser cache to resolve issues with refreshing javascript/css. To do this, follow the steps below:

• Refresh the page with the key combination: Ctrl+F5
• Erase the browser cache

Re-installing Timetracker

In some cases, users need to re-install the application to resolve issues. To do this, follow the steps below:

1. Navigate to Manage Apps (Jira Settings→ Apps → Manage Apps);
    This session requires JIRA Administrator privileges. See Managing Global Permissions for more details.

2. At the User-installed apps list locate the Timetracker and click on it;

3. Click on Uninstall button (Sometimes you need ti Unsubscribe first.)
4. Navigate to Find New Apps (Administration → Apps → Find new apps);
5. Search for Timetracker and install it

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Please read the following configuration and troubleshooting guides that can help you resolve the permission or data synchronization issues.