Clear Browser cache
In some cases, users need to delete browser cache to resolve issues with refreshing javascript/css. To do this, follow the steps below:
- Refresh the page with the key combination: Ctrl+F5
- Erase the browser cache
Re-installing Timetracker
In some cases, users need to re-install the application to resolve issues. To do this, follow the steps below:
- Navigate to Manage Apps (Jira Settings→ Apps → Manage Apps);
This session requires JIRA Administrator privileges. See Managing Global Permissions for more details. At the User-installed apps list locate the Timetracker and click on it;
- Click on Uninstall button (Sometimes you need ti Unsubscribe first.)
- Navigate to Find New Apps (Administration → Apps → Find new apps);
- Search for Timetracker and install it
Re-installing the application will not cause any data loss.