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As it is described on the Data storage and synchronization page, the Timetracker Cloud version using the Jira worklog objects and database. We only synchronize the work logs from your Jira Cloud Instance to our servers, in order to be able to provide high performance and fast response times in the Timetracker Application.

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User and Administrator preferences/settings does not migrating yet. The Jira administrator should re-configure the Timetrackler Cloud app on the Global Settings according to the server version.

Users should also re-configure their preferences in the User Settings. The new user wizard will help them with it.

In some cases, the worklogs migrated with Jira Cloud Migration Assistant will be not visible in the Timetracker until the issues have been updated
Note
Info

We are strongly recommend to restart the data synchronization manually after migration to keep the app database up-to-date.

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Can I Migrate my Timetracker for Jira Server License to Jira Cloud?

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