While License Optimizer supports integration with Single Sign-On (SSO) solutions, it's important to note that certain restrictions apply to ensure optimal functionality.
SSO implementations should focus solely on handling user authentication, allowing users to access multiple applications, including Jira, with a single set of credentials. However, it is crucial that the SSO solution does not modify the membership of the configured Access group. Any attempts to add or remove users from this group through SSO could result in discrepancies that may impact the proper functioning of License Optimizer.
Introducing changes to this group outside of the License Optimizer environment can lead to inconsistencies between the group members and the users stored in the app's cache.