Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Since our LO app will log out users, the remember my option won’t work since the cookie will be revoked and user have to log in again with their credentials.

Login requires CAPTCHA

Due to some scenarios and the mentioned revoked cookies, sometimes users encounter the CAPTCHA screen when LO tries to log them in. To prevent this, you can:

  1. disable the CAPTCHA option entirely

  2. incraise the “Maximum Authentication Attempts Allowed” number.

Keep in mind that the number of requests for Jira to show a CAPTCHA is set in System > General configuration and blank means the CAPTCHA is disabled.

...