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Updated: 2020.04.06.

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Collection and use of data

Communication

The You may provide information you provide to us when contacting us in any form and contact details will be transferred between both parties. These informations are necessary in order to properly communicate with each other but it will not be used for any purpose.

When you send us an email, it will contain your email address and a list of all servers which the email has passed through to get to our email server. We may keep email messages for two years or more.

Websites

We collect anonymous website usage statistics on our Website (www.everit.biz) and on our products Atlassian Marketplace website: your browser session and geo-location data, device and network information, statistics on page views and sessions, information about your access and use of our Site, etc. We use such information to improve our Websites usability and create reports.

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  • Everit uses Amazon AWS for hosting Cloud apps to comply with all local laws. AWS has numerous security certifications and Everit implements many further security controls to safeguard data. 
  • Our hosting region is EU-Frankfurt.
  • Unless explicitely and differently specified in the app documentation, we do not store personal information (e.g. name, e-mail, address).
  • We store the unique ID of your Atlassian Cloud products and the necessary secret keys to act behalf on the currently logged in user.
  • Please read the documentation of the product for further details.

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Our Cloud Apps track errors of our Cloud Apps' resources. This includes for example AppKey, ClientId, BaseUrl, error messages. It is exclusively used in order to improve our service.

Backups

  • Our backup data is securely stored, unauthorized access of backup data is not possible.
  • We backup at least once a day, and we keep the backups at least for a month.

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This does not apply to Server apps, which are installed in the Customer’s premise. The Customer is responsible for securing access to the data they store in the Server apps,

Service related communication

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