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Selecting billable/non-

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billable option for worklogs

Users You can set the billable or non-billable status to worklogs when creating or editing them on every screen, where they can log or edit their work in Timetracker.

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The billing status will be defined based on the default or project-level configuration. A The new worklog’s default billing status will be set according the to the selected Issue that belongs to one of the configured projects. For any other project, the global “Default billing option” configuration will apply.

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Users can easily change the billing option on each screen, where they can edit their worklogs.

Here is an example configuration and what the users will experience.

The Billing page configuration:

  • The “Default billing option” is off, so non-billable

  • “Awesome Customer” project is added and configured as “Billable” by default

  • “Internal” project is added and confgiured as “Non-billable” by default

When users log their work on any page:

  • If the user selects an Issue from any project other than the “Awesome customer” project, the billing switch remains off as non-billable. The user can turn it on anytime when logging or editing a worklog.

  • If the user selects an Issue from the “Awesome customer” project, the billing switch will be turned on as billable work automatically. The user can turn it off anytime when logging or editing a worklog.

  • If the user selects an Issue from the “Internal” project, the billing switch remains off as non-billable, so the same as the default billing option. The user can turn it on anytime when logging or editing a worklog.

Billing on the Timeline view

The billing option selector is available on the Timeline view as a selectable field.

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Billing options are also visible on the Issue view Timetracker panel , as a selectable column.

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